Easy Rides 3.2 Release 6 new features:
Easy Rides now has an add on module to allow for tracking client credits. This would allow your agency to allocate a number of credits that a client can use for trips and would allow for riders paying in advance for trips. When you add a trip for a client the trip form will show how much they have left in a particular account such as “Cash” or “Direct Bill” in both actual credits used by delivered trips and credits that are anticipated to be used by the future trips they have scheduled.
This feature requires some training, and possibly custom reports. Please contact Mobilitat for further details and pricing.
Ride Reminder now supports sending SMS Messages. You can set this on a per client basis, with the “Prefer SMS” check box on the client record. You will need to configure an SMS message, to be sure it is under 160 characters. Ride Reminder now also supports calling a client a 2nd time if you need to send a service cancellation message. Simply check the box labeled “List Clients who have already been called” to add them back.
When Easy Rides encounters an error, you will now have a Send button allowing you to automatically email Mobilitat staff with a detailed report. If you encounter this, you can include details of what operation was being performed when the error occurred to help us correct the error as quickly as possible.
Easy Rides now knows that if a timestamp occurs before the preceding timestamp, it should actually be for the next day. This is helpful for trips that are operating past midnight, where a pickup may be at 11:45 PM and a drop off at 12:05 or to help identify a possible mistake. The moon icon indicates that the timestamp will fall on the next day.
Suppress reruns can set the ‘blocked’ trip code on existing trips. The means that when you suppress a rerun, if you select days that have already had trips created, those trips will be marked as suppressed and will no longer need to go and manually cancel individual trip tickets for day schedules already created.
Trip forms now toggle between displaying Client Note (in yellow shading) and the new Schedule Note (in green shading). This is handy for an agent to type in a note related to the scheduling of the particular trip or an explanation of changes made, who they talked to that cancelled, etc.. You can click on the top icon next to the bottom note section to toggle Client Note and press the bottom button to toggle Schedule Note.