Open the Utility, and let it go to Read Only. Open the Help menu.
Press and hold the control key. A little paddlock will show up in the lower right corner. Click on it.
You will be prompted to enter an access key. This is a 12 digit key, you can get from Syncromatics staff.
Once you click Ok, it should tell you the password is reset.
Close and re-open the Utility and the Admin login should now be blank.
If you want to set a new admin login. On the form asking for the password is a paddlock icon.
Click on that icon and you can set a new admin password.