It’s generally not a great idea to do more than a quick site edit during live operations. Things like adding/editing addresses are most susceptible to having problems while editing, but other things could also be impacted that are related. We encourage you to contact us and schedule a time for us to help you update your sites.
After the site edits are complet you need to update the Sites of Address in the Tools menu of the Utility. That tool will reset the associated site to addresses in the address table (which means updating the site ID). This works well for any address in a record that looks up it’s site from the ID such as Clients, Trips and Reruns.
In Trip Archive, a lot of the data (that was looked up in trip tickets) is now stored as text for easy reporting and because it reflects what the information was at the time of the trip. The site ID is also stored, so it depends on how you get the data as to which site you’ll see in your report.
If you use MS Access you can join the site IDs for PU and DO to two separate site tables (one for each) and look up the current site, or you can use the stored text for the site name at the time of the trip. Or, you can contact us and we can do an update query to look up the current text value based on the ID and replace what’s stored in the Trip Archive record(s). If you have any doubt or questions at all, contact us.